At Meti.ge, we are committed to ensuring your satisfaction with our products and services. Please review our return and refund policy below to understand your rights and options.
Eligibility for Returns
- Products must be unused, undamaged, and returned in their original condition.
- Digital products (such as guides, checklists, and reports) are non-refundable once downloaded or accessed due to the nature of the product.
- Requests for returns must be made within 7 days of purchase.
Refund Policy
- Physical Products: If applicable, refunds will be processed upon receipt and inspection of the returned item.
- Digital Products: Refunds for digital products are only issued in cases of technical issues or if the product was not delivered as promised.
Exceptions
- Customized services, such as the Digital Marketing Consultation Package, are non-refundable once the service has been initiated.
- Refunds are not applicable for delays caused by incorrect information provided by the customer.
Process for Returns and Refunds
- Submit a request through our contact form with details of your purchase and the reason for the return/refund.
- If your request is approved, further instructions will be provided.
We strive to make every effort to resolve your concerns quickly and efficiently. Thank you for choosing Meti.ge!